Privacy Policy

This notice sets out the categories of information Golden Crown Casino may gather, the purposes behind that processing, and the choices available to you as a member.

Information we collect

When you open and use an account we may record registration details such as your name, date of birth, email address, and residential region, together with the documents supplied during identity verification.

Technical records including device type, browser signature, IP address, and gameplay history are logged so the platform can function reliably and remain secure.

Where you contact our team, the content of those exchanges may be stored to help us resolve queries and improve the standard of support.

Purposes of processing

The primary aim is to run your account, settle transactions, and deliver the games you request, all of which require accurate and current data.

Golden Crown Casino also processes information to meet obligations under its Curaçao Gaming Authority and Anjouan (Comoros) licensing framework, including anti-fraud, anti-money-laundering, and age-verification duties.

Insights drawn from anonymised, aggregated usage may guide product decisions, while promotional emails are entirely optional and can be turned off at any moment.

Sharing and safeguards

We disclose personal information only to trusted service providers, payment processors, and regulators where a lawful basis exists, and we require them to protect it to a comparable standard.

Encryption in transit, access restrictions, and routine security reviews are applied to reduce the risk of unauthorised exposure, though no online system can promise absolute protection.

Retention and your controls

Records are held only for as long as regulatory, financial, and operational needs demand, after which they are deleted or irreversibly anonymised.

Subject to applicable law, you may request a copy of your data, ask for corrections, or seek erasure; before acting we may need to confirm your identity to keep the account safe.

This summary is provided for information only; the binding position is determined by local legislation, the terms of our gaming licences, and our official processing records.